Shipping policy

Last updated: 01-07-2026

Where we ship

We currently ship to customers across the European Union, as well as UK, Switzerland, Norway, etcetera.

Shipping cost

All orders ship free of charge, regardless of order value or destination within our delivery area.

Delivery time

Because our products are shipped directly from our manufacturer's facility, please allow 8 to 15 business days for delivery from the moment your order is confirmed.

Delivery times may vary slightly depending on your location within Europe, customs processes (where applicable), and carrier conditions. Business days exclude weekends and public holidays.

Order processing

Once your order is placed, you will receive an order confirmation email. Your order is then forwarded for processing and shipment. You will receive a shipping confirmation once your order is on its way, including tracking information where available.

Customs and import

For orders shipped within the EU, no customs duties or import taxes apply, as goods move freely within the EU single market. If you are located outside the EU, any applicable customs duties or import taxes are your responsibility.

Delayed or missing orders

If your order has not arrived within the estimated delivery window, please contact us at [insert contact email] with your order number, and we will look into it for you.

Incorrect address

Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. If you notice an error shortly after placing your order, contact us immediately at [insert contact email] and we will do our best to correct it before shipment.